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Eleanor Bowmer

We occasionally offer some of our products on a pre-order basis.Details of each products expected shipping dates will be available just above the product price.Please allow a couple of working days on this timescale to account for short delays, any more than this and we will send an updated timescale for you.If you are concerned your order has gone beyond these timescales and you haven&apos;t received an update please <a href="https://www.eleanorbowmer.co.uk/pages/contact-us">contact us</a> Typically we will ship any in stock items separately to pre-order items following our normal delivery timescales.

We occasionally offer some of our products on a pre-order basis. Details of each products expected shipping dates will be available just above the product price. Please allow a couple of working days on this timescale to account for short delays, any

When will my pre order be delivered?

Pre Orders

UK Delivery

International Delivery

Personalised product Delivery

Wallpaper Delivery

I've only received part of my order

I've received a Faulty/ Damaged item

I'm missing and item/ have received an incorrect item

I have been asked to pay Taxes/ Duties

Do you deliver to armed forces addresses.

UK Next day delivery conditions

My tracking link isn't working

Do you deliver to PO Boxes?

Can I still order to the USA?

Delivery

How to return an item

Faulty/ Damaged items

Wallpaper returns

Returns and Refunds

Order Cancellations

Amending delivery information

Amending items ordered

I've made multiple orders, can I combine them?

I haven't received a confirmation email for my order

Order Queries

What payment methods do you offer?

My discount code isn't working

Do you offer Student discount?

Do you offer Blue light/ Key worker discounts?

What currency will I be charged in?

Do you offer a first order discount?

Payment and Discounts

What packaging do you ship your orders in?

Packaging

When will you restock?

Where are your products made?

Are your products microwave/dishwasher safe

Is your bone China suitable for vegans?

I've seen an Eleanor Bowmer product on another website can I order it from you?

How big are your mugs?

I cant see your whole product range?

Products

I've ordered gift wrap in my order, can you wrap the items for me?

Do you sell gift cards?

How do I find out about a career at Eleanor Bowmer?

General Enquiries

Where can I find a list of stockists?

How do I become a stockist?

I purchased a product from a stockist and have a problem

Stockists

When will my pre order be delivered?Updated 5 months ago