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Eleanor Bowmer

If you have ordered an incorrect item, please contact us as soon as possible and we can attempt to stop your order from processing although this is not guaranteed. Changes to personalised ordersWe advise customers to please be very careful when adding personalisation details to their order, your order will be personalised as per your note with the same spelling/grammar/colour you have typed/selected.Orders cannot be amended once confirmed. Please also be aware that personalised products are non-refundable and non-returnable.Please double check your personalisation details before you place the order.&#xA0;

If you have ordered an incorrect item, please contact us as soon as possible and we can attempt to stop your order from processing although this is not guaranteed. Changes to personalised orders. We advise customers to please be very careful when add

Amending items ordered

Order Queries

UK Delivery

International Delivery

Personalised product Delivery

Wallpaper Delivery

I've only received part of my order

I've received a Faulty/ Damaged item

I'm missing and item/ have received an incorrect item

I have been asked to pay Taxes/ Duties

Do you deliver to armed forces addresses.

UK Next day delivery conditions

My tracking link isn't working

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Can I still order to the USA?

Delivery

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Faulty/ Damaged items

Wallpaper returns

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Amending delivery information

I've made multiple orders, can I combine them?

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My discount code isn't working

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What currency will I be charged in?

Do you offer a first order discount?

Payment and Discounts

What packaging do you ship your orders in?

Packaging

When will you restock?

Where are your products made?

Are your products microwave/dishwasher safe

Is your bone China suitable for vegans?

I've seen an Eleanor Bowmer product on another website can I order it from you?

How big are your mugs?

I cant see your whole product range?

Products

When will my pre order be delivered?

Pre Orders

I've ordered gift wrap in my order, can you wrap the items for me?

Do you sell gift cards?

How do I find out about a career at Eleanor Bowmer?

General Enquiries

Where can I find a list of stockists?

How do I become a stockist?

I purchased a product from a stockist and have a problem

Stockists

Amending items orderedUpdated 5 months ago