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Eleanor Bowmer

We are really sorry that there is an error with your order please <a href="https://www.eleanorbowmer.co.uk/pages/contact-us">contact us</a> within 14 days of receiving your order with the requested information below.&#xA0; Incorrect item receivedWe are really sorry you have received and incorrect item in your order, please <a href="https://www.eleanorbowmer.co.uk/pages/contact-us">contact us</a> attaching clear photographs of the incorrect item and if enclosed a copy of the packing slip. Missing an itemWe are really sorry your order has arrived missing an item, please note if you have ordered large prints, wallpaper or pre-order items this may mean you receive your order in two separate parcels on different days, otherwise please <a href="https://www.eleanorbowmer.co.uk/pages/contact-us">contact us</a> attaching clear photographs of the items received, any notable damage to the parcel on receipt and if enclosed a copy of the packing slip.

We are really sorry that there is an error with your order please contact us within 14 days of receiving your order with the requested information below. Incorrect item received. We are really sorry you have received and incorrect item in your order,

I'm missing and item/ have received an incorrect item

Delivery

UK Delivery

International Delivery

Personalised product Delivery

Wallpaper Delivery

I've only received part of my order

I've received a Faulty/ Damaged item

I have been asked to pay Taxes/ Duties

Do you deliver to armed forces addresses.

UK Next day delivery conditions

My tracking link isn't working

Do you deliver to PO Boxes?

Can I still order to the USA?

How to return an item

Faulty/ Damaged items

Wallpaper returns

Returns and Refunds

Order Cancellations

Amending delivery information

Amending items ordered

I've made multiple orders, can I combine them?

I haven't received a confirmation email for my order

Order Queries

What payment methods do you offer?

My discount code isn't working

Do you offer Student discount?

Do you offer Blue light/ Key worker discounts?

What currency will I be charged in?

Do you offer a first order discount?

Payment and Discounts

What packaging do you ship your orders in?

Packaging

When will you restock?

Where are your products made?

Are your products microwave/dishwasher safe

Is your bone China suitable for vegans?

I've seen an Eleanor Bowmer product on another website can I order it from you?

How big are your mugs?

I cant see your whole product range?

Products

When will my pre order be delivered?

Pre Orders

I've ordered gift wrap in my order, can you wrap the items for me?

Do you sell gift cards?

How do I find out about a career at Eleanor Bowmer?

General Enquiries

Where can I find a list of stockists?

How do I become a stockist?

I purchased a product from a stockist and have a problem

Stockists

I'm missing and item/ have received an incorrect itemUpdated 5 months ago