All articles

I've only received part of my orderUpdated 2 months ago

Split Deliveries 

We ship our orders from multiple locations meaning you may receive your order in more than one shipment, potentially on different days. If you have not received all of your order in one parcel, please check your shipment notifications and allow a couple more days for a second parcel to arrive, although any concerns, please contact us


Large Prints

To prevent damage in transit large scale prints (A2, A1 & 50x70) are sent in a tube parcel, separately to other items that have been ordered and therefore may arrive at different times. 

Tracking information will be provided separately via email for each package of your order once it is packaged for dispatch by our team, tracking information can take 24 hours to update from this point.


Wallpaper Orders

We advise UK delivery can be up to four weeks and international orders can take up to 4 weeks to dispatch. 
Tracking information will be sent once your order has been packaged for dispatch by our team, if you have ordered other items at the same time, these will typically be dispatched separately.


Pre-orders

We occasionally offer some products on a pre-order basis, details of the expected timescale to ship your order will be contained in the product description, if you have ordered other in stock items at the same time, these will typically be dispatched separately.

Was this article helpful?
Yes
No