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Eleanor Bowmer

As our discount codes vary so do their terms and conditions.&#xA0; My code is not workingMake sure you check when you receive any code as some may only be valid on certain items and have an expiry date.&#xA0;Discount Codes must be entered in the discount code at the checkout when placing the order. &#xA0;&#xA0;If your code is still not working and is within the terms and conditions it was provided with please <a href="https://www.eleanorbowmer.co.uk/pages/contact-us">contact us</a> and we will look in to this for you. I forgot to enter my code when orderingUnfortunately we are unable to apply discount codes after an order has been placed, please check the terms and expiry date on your code and you may be able to use it on your next order.

As our discount codes vary so do their terms and conditions. My code is not working. Make sure you check when you receive any code as some may only be valid on certain items and have an expiry date. Discount Codes must be entered in the discount code

My discount code isn't working

Payment and Discounts

UK Delivery

International Delivery

Personalised product Delivery

Wallpaper Delivery

I've only received part of my order

I've received a Faulty/ Damaged item

I'm missing and item/ have received an incorrect item

I have been asked to pay Taxes/ Duties

Do you deliver to armed forces addresses.

UK Next day delivery conditions

My tracking link isn't working

Do you deliver to PO Boxes?

Can I still order to the USA?

Delivery

How to return an item

Faulty/ Damaged items

Wallpaper returns

Returns and Refunds

Order Cancellations

Amending delivery information

Amending items ordered

I've made multiple orders, can I combine them?

I haven't received a confirmation email for my order

Order Queries

What payment methods do you offer?

Do you offer Student discount?

Do you offer Blue light/ Key worker discounts?

What currency will I be charged in?

Do you offer a first order discount?

What packaging do you ship your orders in?

Packaging

When will you restock?

Where are your products made?

Are your products microwave/dishwasher safe

Is your bone China suitable for vegans?

I've seen an Eleanor Bowmer product on another website can I order it from you?

How big are your mugs?

I cant see your whole product range?

Products

When will my pre order be delivered?

Pre Orders

I've ordered gift wrap in my order, can you wrap the items for me?

Do you sell gift cards?

How do I find out about a career at Eleanor Bowmer?

General Enquiries

Where can I find a list of stockists?

How do I become a stockist?

I purchased a product from a stockist and have a problem

Stockists

My discount code isn't workingUpdated 5 months ago