If you have a question that hasn't been covered, please do drop us a message on the link above. Our team aim to respond to all queries within two working days.

Eleanor Bowmer

We currently support a wide range of currencies on site, including GBP, EUR and USD. Pricing will typically adapt based on your location when viewing our website although in some circumstances it will update when you reach the checkout and provide your delivery location, if your currency is not supported our base pricing in GBP will be applied.When shopping in your local currency you can be confident in the price you will be paying and know that you wont be incurring any foreign currency fees.If your country does not provide shipping costs at the checkout please do use our&#xA0;<a href="https://www.eleanorbowmer.co.uk/pages/contact-us" id="isPasted">contact us</a> page to get in touch so that we can provide a shipping quote for you.

We currently support a wide range of currencies on site, including GBP, EUR and USD. Pricing will typically adapt based on your location when viewing our website although in some circumstances it will update when you reach the checkout and provide yo

What currency will I be charged in?

Payment and Discounts

UK Delivery

International Delivery

Personalised product Delivery

Wallpaper Delivery

I've only received part of my order

I've received a Faulty/ Damaged item

I'm missing and item/ have received an incorrect item

I have been asked to pay Taxes/ Duties

Do you deliver to armed forces addresses.

UK Next day delivery conditions

My tracking link isn't working

Do you deliver to PO Boxes?

Can I still order to the USA?

Delivery

How to return an item

Faulty/ Damaged items

Wallpaper returns

Returns and Refunds

Order Cancellations

Amending delivery information

Amending items ordered

I've made multiple orders, can I combine them?

I haven't received a confirmation email for my order

Order Queries

What payment methods do you offer?

My discount code isn't working

Do you offer Student discount?

Do you offer Blue light/ Key worker discounts?

Do you offer a first order discount?

What packaging do you ship your orders in?

Packaging

When will you restock?

Where are your products made?

Are your products microwave/dishwasher safe

Is your bone China suitable for vegans?

I've seen an Eleanor Bowmer product on another website can I order it from you?

How big are your mugs?

I cant see your whole product range?

Products

When will my pre order be delivered?

Pre Orders

I've ordered gift wrap in my order, can you wrap the items for me?

Do you sell gift cards?

How do I find out about a career at Eleanor Bowmer?

General Enquiries

Where can I find a list of stockists?

How do I become a stockist?

I purchased a product from a stockist and have a problem

Stockists

What currency will I be charged in?Updated 5 months ago