We currently do not have a gift wrap service, but all our orders are sent out beautifully wrapped in our branded tissue paper and sticker.

We currently do not have a gift wrap service, but all our orders are sent out beautifully wrapped in our branded tissue paper and sticker. &#xA0;&#xA0;

I've ordered gift wrap in my order, can you wrap the items for me?

We sell Eleanor Bowmer gift cards that are to be redeemed exclusively at www.eleanorbowmer.co.uk, all gift cards are provided electronically over email to the email address provided when ordering. From the 10th December 2024, Gift cards automatically

We sell Eleanor Bowmer gift cards that are to be redeemed exclusively at <a href="//www.eleanorbowmer.co.uk">www.eleanorbowmer.co.uk</a>, all gift cards are provided electronically over email to the email address provided when ordering.From the 10th December 2024, Gift cards automatically expire 2 years after purchase.All gift card values are held on GBP, if purchasing or redeeming in a different currency the redeemable value of the gift card may vary with the exchange rate applicable at the time of redemption.Our range of gift cards can be found <a href="https://www.eleanorbowmer.co.uk/products/gift-card">Here</a>

Do you sell gift cards?

Great to hear you are interested in joining the EB team, you can find all of our current vacancies on our careers page

Great to hear you are interested in joining the EB team, you can find all of our current vacancies on our <a href="https://www.eleanorbowmer.co.uk/pages/careers">careers page</a>

How do I find out about a career at Eleanor Bowmer?

If you have a question that hasn't been covered, please do drop us a message on the link above. Our team aim to respond to all queries within two working days.

Eleanor Bowmer

Got a question not covered anywhere else, we may just have it here, if not get in touch.

General Enquiries

UK Delivery

International Delivery

Personalised product Delivery

Wallpaper Delivery

I've only received part of my order

I've received a Faulty/ Damaged item

I'm missing and item/ have received an incorrect item

I have been asked to pay Taxes/ Duties

Do you deliver to armed forces addresses.

UK Next day delivery conditions

My tracking link isn't working

Do you deliver to PO Boxes?

Can I still order to the USA?

Delivery

How to return an item

Faulty/ Damaged items

Wallpaper returns

Returns and Refunds

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Amending delivery information

Amending items ordered

I've made multiple orders, can I combine them?

I haven't received a confirmation email for my order

Order Queries

What payment methods do you offer?

My discount code isn't working

Do you offer Student discount?

Do you offer Blue light/ Key worker discounts?

What currency will I be charged in?

Do you offer a first order discount?

Payment and Discounts

What packaging do you ship your orders in?

Packaging

When will you restock?

Where are your products made?

Are your products microwave/dishwasher safe

Is your bone China suitable for vegans?

I've seen an Eleanor Bowmer product on another website can I order it from you?

How big are your mugs?

I cant see your whole product range?

Products

When will my pre order be delivered?

Pre Orders

Where can I find a list of stockists?

How do I become a stockist?

I purchased a product from a stockist and have a problem

Stockists