All your questions answered regarding delivery of your order.
Due to the wide variety of products we sell all Shipping charges are calculated at the checkout based on the items ordered. Standard DeliveryOrders placed with Standard Shipping will be despatched within 2 working days.We send most parcels on a Royal
Due to the wide variety of products we sell all Shipping charges are calculated at the checkout based on the items ordered. Standard Delivery. We currently offer standard international shipping to a number of locations including the EU, USA, Canada,
We provide the option to personalise a number of our products including: Aprons, tote bags and prints.Personalised itemsPersonalised items have a longer processing time for despatch, these products can take 5-7 working days to be personalised. During
All of our wallpapers are bespoke and printed to order. Wallpaper DeliveryWe advise UK delivery can be up to four weeks and international orders can take up to 4 weeks to despatch. Tracking information will be sent once your order has been packaged f
Some products are shipped separately and will arrive in separate parcels potentially on different days. Please allow a couple more days for a second parcel to arrive in this instance although any concerns please contact us. Large Prints. To prevent d
We aim for all orders to arrive with you in perfect condition, if anything arrives damaged, faulty or there is any other problem with your order then please contact us within 14 days of receiving your order. Damaged on arrival. We are really sorry an
We are really sorry that there is an error with your order please contact us within 14 days of receiving your order with the requested information below. Incorrect item received. We are really sorry you have received and incorrect item in your order,
Duties and Taxes. Orders delivered outside of the UK may be subject to import duties and taxes. These are levied when the delivery reaches its specific destination, and you will be responsible for the payment of any such duties and taxes. For more in
UK CustomersFor the majority of orders we can ship to BFPO addresses using Royal Mail, if you are placing a large order or ordering some of our heavier dinnerware items, please do contact us before ordering to check your options. USA CustomersFor the
The cut off time for UK Next Day Delivery may be amended as required particularly during peak periods and product launches, the cut off time relevant to your order will be the one advertised on the website at the time of ordering. The following postc
Your tracking information is provided once our warehouse team have prepared your order for despatch, with collection by the shipping provider generally later that same day. Therefore please allow 24 hours for your tracking information to update once
Due to variations around the world and variations in the size of parcels that we ship we are unable to guarantee PO Box delivery for all locations, please see below for some guidance. UK Customers. The majority of our UK delivery service is provided
Due to recent changes in import tariffs, particularly those affecting products made outside the UK, we’re having to temporarily reduce the range of items we can offer to our US customers. As many of our designs are proudly made right here in the UK (